Terms & Conditions
Last Updated: 13 August 2026
Welcome to Harjaan Premium Mart. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website.
1. About Our Website
Harjaan Premium Mart provides an online platform through which customers can browse and purchase jewellery and related products. We reserve the right to update, modify, or discontinue any part of the website without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, and specifications are accurate. However, slight variations may occur due to photography, lighting, screen settings, or manufacturing.
Product availability may change without notice. We reserve the right to correct pricing, product information, or availability errors when identified.
3. Pricing
All prices displayed on the website are subject to change without prior notice.
Applicable taxes, shipping charges, discounts, and other charges will be displayed where applicable during the purchase process.
Promotional offers may have separate terms, validity periods, product restrictions, or quantity limitations.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, delivery address, phone number, and payment details.
An order is considered accepted only after confirmation by Harjaan Premium Mart. We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect or incomplete customer information
- Delivery restrictions
- Technical or payment-related issues
If an order is cancelled after payment has been received, the applicable amount will be refunded through the appropriate payment method.
5. Payments
Payments may be processed through the payment methods made available on our website.
You agree to provide valid payment information and confirm that you are authorised to use the selected payment method.
Harjaan Premium Mart does not store sensitive payment credentials such as complete card information unless expressly stated and lawfully permitted.
6. Shipping & Delivery
Orders will be shipped to the delivery address provided during checkout.
Delivery timelines shown on the website are estimates and may vary because of courier delays, weather, holidays, operational issues, incorrect addresses, or other circumstances beyond our reasonable control.
Customers are responsible for providing a correct and complete delivery address.
For detailed information, please refer to our Shipping Policy.
7. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers should inspect products after delivery and report eligible issues within the time period specified in our Return & Refund Policy.
Certain products may be excluded from return or exchange for hygiene, customisation, promotional, or other legitimate reasons, as specified on the website.
8. Jewellery Care
Customers are responsible for following recommended product-care instructions.
Exposure to perfumes, chemicals, cosmetics, sweat, moisture, water, or improper storage may affect the appearance or finish of jewellery. Product performance may vary depending on usage and care.
Any product claims such as water resistance, anti-tarnish, or hypoallergenic properties apply only as specifically stated on the relevant product page and should not be interpreted as a guarantee against all forms of wear or reaction.
9. Promotions & Discounts
Promotional offers, discount codes, bundles, and special offers may be subject to additional conditions.
Unless specifically stated otherwise:
- Offers cannot be combined.
- Promotional prices may not be applicable to all products.
- Offers may have limited validity.
- We may withdraw or modify an offer where reasonably necessary.
10. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Attempt to gain unauthorised access to the website or its systems.
- Introduce malicious code, viruses, or harmful software.
- Copy, reproduce, or commercially exploit website content without permission.
- Use the website for fraudulent or unlawful activities.
- Interfere with the normal operation or security of the website.
11. Intellectual Property
All website content, including logos, brand names, photographs, product images, graphics, text, designs, icons, videos, and other materials, belongs to Harjaan Premium Mart or its respective content owners unless otherwise stated.
You may not reproduce, modify, distribute, publish, or commercially use such content without prior written permission.
12. User Information
When you create an account or place an order, you agree to provide information that is accurate and up to date.
You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.
Our collection and use of personal information are governed by our Privacy Policy.
13. Third-Party Services
Our website may use third-party services such as payment gateways, courier partners, analytics services, or other service providers.
Your use of such services may also be subject to the respective third party’s terms and policies.
14. Website Availability
We aim to keep our website available and functioning properly; however, we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of maintenance, technical problems, security issues, or circumstances beyond our control.
15. Limitation of Liability
To the extent permitted by applicable law, Harjaan Premium Mart will not be responsible for indirect, incidental, or consequential losses arising from the use of the website or products purchased through it.
Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot legally be excluded or restricted under applicable law.
16. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.
The updated version will be published on this page with the revised Last Updated date.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes arising from the use of this website or purchase of products shall be subject to the jurisdiction of the courts having appropriate jurisdiction, subject to applicable consumer protection laws.
18. Customer Support & Grievance Redressal
For questions, complaints, or concerns regarding an order or our services, customers may contact Harjaan Premium Mart through the contact channels provided on the website.
For an Indian e-commerce website, it is important to publish the required business/contact and grievance information clearly; the Consumer Protection (E-Commerce) Rules require e-commerce entities to display specified entity and customer-care/grievance-officer details and maintain a grievance redressal mechanism.